Westoba Credit Union has selected Acumen account processing solution from Fiserv Solutions of Canada, a subsidiary of Fiserv. Westoba also added two other products from Fiserv to its Acumen solution investment, the ConvergeIT IVR audio response system and solutions from the Wisdom accounting suite.
Westoba officials wanted a technology partner with expertise and reliable resources necessary to deliver products and services. Designed to support the business initiatives of credit unions, Acumen was built from the ground up as a completely open platform using the latest internet technologies. Acumen is available throughout Canada in an in-house, service bureau or resource management deployment model.
Wayne McLeod, CEO of Westoba, said: Throughout the process we were impressed by the commitment of Fiserv, their knowledge of the credit union industry and capacity to develop a new, modern core banking system like Acumen. Our credit union is growing rapidly and our members demand modern services and continuous access to their accounts. Acumen will empower us to move our organization forward with innovative services for our members, as well as enable us to increase efficiency through automation and support us as we grow.
Kevin Sparks, segment executive for the Acumen product line at Fiserv, said: We are pleased to welcome Westoba Credit Union into our rapidly growing client base of Canadian credit unions. Westoba is now one of four Acumen clients ranked among the top 30 credit unions in Canada. Progressive credit unions like Westoba demand a new approach for these modern times. At Fiserv, we are committed to helping our clients envision the possibilities and deliver on them.
Scott Butler, president of credit union solutions at Fiserv, said: Westoba’s decision to choose Acumen further validates our investment in this transformational new solution, and we look forward to expanding Acumen throughout North America.
