UK IT services group Rebus Group Plc has won a contract to supply a centralized repository for UK-based Lloyd’s Insurance Services and insurance claim and policy specialist London Processing Centre (LPC) Ltd. Brokers can access the repository in support of an insurance claim to acquire scanned images, video clips and sound files as well as text. The repository is also useful in the initial underwriting of the risk, when brokers can obtain documents that can be used to clarify or support a policy.
The repository will save both time and duplication, says Mike Hannan, chief executive of LPC, a not-for-profit subsidiary of the International Underwriting Association (IUA) of London. It gets rid of the ‘unstructured’ material that brokers had to carry around with them such as video or sound documentation, which couldn’t fit into the previous repository.
There may be further developments between the three companies, suggests John Bobin, customer support manager for Rebus’ electronic business division. We don’t have plans at the moment, says Hannan, but I don’t see why that shouldn’t be the pattern for the future.
