Ben Verwaayen, BT Group’s new chief exec said that his primary objectives are to enhance BT customers’ satisfaction and to grow BT’s business. He also confirmed plans to make broadband a key priority and to cut wholesale DSL costs.
The company’s BTopenworld mass-market ISP business also saw an increase in turnover but continued to lose money although at a reduced rate. The business saw turnover increase to £59 million from £38 million during the same period the previous year.
The division’s narrowband business generated revenues of £31 million for the quarter much higher than its broadband business, which pulled in £12 million. BTopenworld’s virtual ISP business made up much of the remaining £16 million of revenue.
