The Personal Call Collector (PCC) software from Zug-based BMD enables 3 to capture attempted/missed voice and video calls when a mobile user is out of coverage or not reachable. The system then notifies the called party with the date/time of the calls and the number of attempted/missed calls. It delivers the information via an SMS message.
PCC is implemented at 3 as an application residing on HP’s OpenCall SS7 platform and is supported by HP’s global and local service staff.
The announcement of the purchase is interesting because Hutchison Whampoa, which holds 3G licenses in five European countries as well as Hong Kong and Australia, made much of the fact, early last year, that it was signing framework agreements with software providers. These are deals struck at the group level, which enable any of the individual operating companies to deploy the ISV’s software, benefiting from volume discounts negotiated centrally by headquarters. In CRM, for instance, the group has deals with Chordiant for operational and E.piphany for analytical software.
The BMD deal, however, was done by the individual operating company in Italy, which software industry sources say likes to plough its own furrow within the group. There is even a rumour that Italian 3 cut a deal with TTI Telecom Inc to provide a billing platform, but was reined in and ordered to deploy software from ADC Telecommunications Inc, which already had a framework deal with Hutchison at the group level.
A spokesperson for Hutchison acknowledged that the Italian subsidiary in particular tended to cut deals with software companies that were not group-wide, but said he was not aware of any tensions over this. If a business doesn’t want to use a particular solution it doesn’t have to.
Source: Computerwire
