The partnership provides organizations with the ability to use real-time performance data to make real-time process enhancements. By combining Cognos’ data analysis with Pegasystems’ business process management (BPM), customers can improve a wide range of business operations, including customer-facing operations such as sales and marketing, as well as back-office processing and compliance activities.
It is critical for organizations not just to have information, but to have the right information combined with an ability to act on it, said Tom Congoran, vice president of business development at Pegasystems. There is a powerful synergy in combining our BPM solution with Cognos’ product offering. Cognos provides the business intelligence and we provide the process management that leading organizations need to capitalize on market demands.
