PrivatBank has 2,200 branches and operates 3,211 ATMs in Ukraine and another 585 in Russia.
All 4,600 PrivatBank self-service systems, including 1000 units from other manufacturers, will be connected to the bank’s IT management center via ProView. Data will be forwarded from this location to Card Pack Service, Wincor Nixdorf’s Ukrainian partner, which has taken over service for all of the installed systems.
Wincor Nixdorf says ProView is software for monitoring and administration which is not limited to decentralized application within the branch or financial institution; it can also be used centrally in data processing centers or customer care centers.
The software’s functionality covers remote diagnosis and status reporting for all of the systems connected to it. The status information that ProView gathers enables a precise diagnosis of problems so that device failures can be prevented and complete outages can be rectified promptly.
Wincor Nixdorf says that currently more than 60,000 terminals including ATMs, statement printers, stamp vending machines and automated ticket machines are monitored by ProView in five different continents.
