Validating network integrity and transport quality of service are critical to ensuring a high quality of experience to new video-service subscribers. Technicians of telecom service providers who deploy Ethernet-based video need appropriate tools to analyze the network and service conditions at a residential gateway. Visual and aural inspections of the delivered content are less reliable methods to detect marginal network conditions; analysis of the transport stream and service transactions can reveal undesired network behavior before artifacts and drop-outs become visible and audible.

With the new option for FrameScope Pro, service technicians can connect to the residential gateway and acquire statistics of MPEG-2 transport stream issues such as loss of synchronization and continuity and transport errors. Measuring the Media Delivery Index (MDI) and analyzing service transactions like channel changes provide metrics that closely relate to the subscriber’s quality of experience.