Telecommunications relay services (TRS) enables an individual with a hearing or speech disability to communicate by telephone or other device through the telephone system with a person without such a disability through a communications assistant (CA) at a relay center.
This transaction accelerates GoAmerica’s strategy to expand its presence in the relay market, while giving the company a financially sound platform for growth, explained Dan Luis, chief executive at GoAmerica.
The company said that the combined company will have five lines of business, including internet text relay services, which enable deaf or hard of hearing callers to use a web-connected computer or wireless handheld device to place calls; video relay services, which allows a deaf caller to communicate directly with a sign language over a live video connection on a webcam-equipped PC or a set-top videophone; community interpreting services; wireless devices and services and state telecommunications relay services, which allows use of text-telephone device. The company has contracts to provide these services in California, Tennessee and the District of Columbia.
Source: ComputerWire daily updates
