The insurance company, the name of which has not been disclosed, selected the Jacada process optimization product to integrate its existing business systems into a more centralized, consolidated interface. This, it is hoped, will increase efficiencies throughout the insurer’s distribution network.
According to Jacada, the software will enable the insurance provider to leverage its existing IT investments while bringing a more robust and highly functional presentation of data to enable its distributors to provide more competitive offerings for customers.
Insurance providers in the global economy are seeking innovative solutions that increase performance while reducing operational costs, said Paul O’Callaghan, president of Jacada. Using Jacada solutions will enable this large insurance company to improve efficiency levels and deliver more competitive offerings, while maintaining the company’s existing technology investments.