Performing at 99.8% reliability, the AT&T BusinessDirect portal offers near real-time performance reporting and allows Arcadia HealthCare to manage its systems, track network application and quickly identify and address late charges and wait times. With an easy-to-read user-friendly interface, AT&T BusinessDirect portal improves the speed, accuracy and productivity of Arcadia HealthCare’s operations while controlling overall costs.
Cathy Sparling, senior vice president of administration at Arcadia HealthCare, said: This expanded relationship with AT&T will provide critical cost-efficiencies to Arcadia HealthCare and enable a better service level for our customers across the country. AT&T provides the most complete suite of quality communications in the most places to help us as we prepare for continued competition in the medical-staffing and pharmacy services industry.
