With the implementation, Westland, one of British Columbia’s largest community-based insurance brokerages providing auto, home and commercial policies, can now ensure that more than 300 IT users in 22 offices remain connected during instances of planned and unplanned downtime.

Neverfail’s ability to proactively monitor the health of our organization’s Exchange, SQL Server, File Server and IIS environments not only meets our self-imposed disaster recovery requirements but it also ensures that Westland’s employees may continue working during routine maintenance or unplanned disruptions, said Geoff Belair, IT director for Westland. The installation of Neverfail’s high availability technology has saved us time and money while improving the availability of our business-critical applications.

Neverfail’s software offerings proactively monitor the health of an organization’s entire server environment, including hardware, network infrastructure, operating systems and supported applications. If an issue arises with an organization’s primary server environment, users are seamlessly redirected to the company’s redundant site until issue resolution has been completed.

The entire failover process is completely transparent to the end-user and does not require restarting email clients or applications. During this process, Westland’s users experience little to no interruption and are able to conduct normal business activities as issues are being resolved.