Following a detailed market assessment of general insurance (GI) systems, Capita said that it chose Ultima for its cost-effectiveness, ability to accommodate all insurance products and the ability to bring new products to market exceptionally quickly.
The technology that underpins Ultima also enables the product to deliver sophisticated customer self-service via the web, mobile web and SMS and newer channels such as interactive TV.
We are delighted to be working with Capita as a strategic solutions partner in general insurance. Capita’s needs are very demanding – they have to meet diverse customer requirements quickly and cost effectively – and Ultima has been designed to achieve just this, and in a multi-company, multi currency environment, said Colin Fox, sales director at Total. We are looking forwards to building a long-term relationship with Capita which delivers a new level of service to the GI market.
The first implementation of Ultima under the agreement is now underway.
