The Metastorm Process Pod for Problem Report Verification is a packaged solution framework that when deployed on the Metastorm BPM software suite enables government agencies to electronically collect citizen-reported incidents, determine legitimacy, and dispatch resources for repair.

The use of Metastorm BPM is prevalent in federal, central, and local governments throughout the world for a variety of process management initiatives including citizen service, compliance, paperless e-government, logistics management, and overall efficiency. The Problem Report Verification Process Pod adds to Metastorm’s existing library of Process Pod solution offerings, which include both vertical and horizontal business applications as well as technical connector offerings that assist commercial and government organizations with deploying BPM initiatives quickly and successfully within existing IT infrastructures.