Technology August 11, 1987 BRITISH TELECOM DROPS ICL FOR CUSTOMER SERVICE SYSTEM By CBR Staff Writer IBM always looked better placed for British Telecom’s Customer Services Support project than ICL, and the ICL mainframes will now be used for other work – details, see page 5. Content from our partners The hidden complexities of deploying AI in your business When it comes to AI, remember not every problem is a nail An evolving cybersecurity landscape calls for multi-layered defence strategies CBR Staff Writer CBR Online legacy content