HCL Technologies has entered into a five year transformational IT Infrastructure Management contract with an electric distribution and transmission company Oncor to connect and support its corporate functions, grid management operations and community- based field service centers located throughout its service area.
According to HCL, its scope of work will cover end user computing (service desk, desk-side services) for around 3,600 employees; datacentre and network services, business continuity / disaster recovery and consulting services supporting Oncor’s IT infrastructure architecture and platform modernisation projects.
Todd Crandall, SVP and global head of energy and utilities sector at HCL Axon, said: Our client services delivery model utilises local personnel for on-site support, which contributes to local job base stability. This engagement clearly underlines our commitment and dedicated focus in Texas.
Srikrishna, SVP and head of global sales at HCL Infrastructure Services Division (HCL ISD), said: With this new contract, HCL will be investing in both the utilities sector and in Texas, through the development of a worldwide Utilities Centre of Expertise in Dallas. The Centre will research and develop technologies to help transform the way energy is generated, marketed and delivered to customers around the world, which fits Oncor’s leadership in advanced Smart Grid technology deployment.
