Microsoft Corp’s alpha release of version 4.0 of Explorer is not getting a very good press from the pundits, judging by comments the New York Times has collected: Jerry Michalski, editor of Release 1.0 says They’re trying to fight complexity, but they’re not always successful; It’s the Ginsu knife phenomenon, says Paul Saffo, a computer industry consultant at the Institute for the Future – Microsoft has every feature but simplicity; When you offer too much flexibility to the user, the designer seems to be saying ‘I don’t want to solve this because it’s too hard a problem,’ says Jared Spool of software consultancy User Interface Engineering – Users hate it when designers do this.
