The Hartela Group has signed an agreement on Patja managed IT infrastructure services, with the ICT service and hardware supplier Fujitsu Services. This agreement marks an extension to the ICT collaboration that has continued since 2003.
The company said that the Hartela’s Patja agreement incorporates the IT infrastructure services on workstations at the company’s premises and construction sites. Mobile services are also included, as well as data communications and server availability services. Hartela uses a Citrix-based system where applications are run, managed and updated on a centralised server.
Besides cost efficiency Hartela emphasised the user-friendliness and quality of the service during the contract negotiations.
Kari Varkki, development director of Hartela, said: The response times and availability of the Patja service are of top quality. We appreciate the end-to-end service model with a single point of contact and the fact that we have grown to know each other so well.”
Our goal is to streamline our ICT processes in the future towards greater cost-efficiency through eliminating ineffective functions. We also seek to embed ICT matters more closely into our business operations in collaboration with Fujitsu. Thereby we will potentially be able to achieve greater cost savings, but on the other hand, this model will demand additional investments and adjustments in our processes.”
