Etisalat has unveiled plans to launch a new web collaboration service, ‘eZMeet’, in partnership with Microsoft/partner, which according to the company, makes it easier for organisations of all sizes to experience the benefits of web collaboration through a managed services model, be it simple ad-hoc collaboration sessions, formal web-based meetings, advanced online training or large communication events.
The company said that eZMeet connects and engages audiences in online meetings, training, and events through enterprise-class hosted service. With meeting attendees participating from their PCs, phones users can deliver a presentation, start a project, brainstorm ideas, edit files, collaborate on whiteboards and negotiate deals.
According to the company, eZMeet allows organisations connect internally with employees and externally with customers and partners through, a simplified user interface feature that allows conferencing participants remain focused on core content.
Training and event features offers handouts, public class and event listings, and advanced testing and grading, and shared and local recording capabilities that gives organisations power to archive an eZMeet session for playback.
In addition, the service also supports multiple communication channels that provide an engaging experience through two-way phone, which offers participants a choice for integrating conference audio.
Abdulla Hashim, SVP of business solutions at Etisalat, said: “Communicating with a diverse customer base, employee collaboration with virtual teams are raising the importance of web collaboration and we see it becoming a mainstream tool for communication and collaboration in the enterprise.
“Based on customer insights and market demand forecasts, we believe a service of this kind will become very popular with our customers across the enterprise and even the SMB space. The eZMeet service will truly deliver an outstanding collaboration experience to our customers and will remove the entire burden of managing and maintaining service levels for their staff with the advantage of a Managed service model from Etisalat.”
