Consulting and IT services provider Mahindra Satyam has launched Workspace-as-a-Service (WaaS), which leverages technology from Citrix Systems, Microsoft and Liquidware Labs.

Mahindra Satyam’s WaaS offers opportunity for customers to embark on the virtual desktop computing journey and it allows the flexibility of dedicated, pooled or shared virtual desktops or applications that can be accessed any time, from anywhere, using any device.

WaaS provides user profiling and assessment methodology for analysing the various roles within an organisation and their suitability to adopt workspace virtualisation and this methodology provides an end-to-end offering to a customer, defining various workspace usage roles, identification of best-fit users, creation of high level design and definition of a business case.

In addition, the WaaS provides services such as on-demand application delivery, automated workflow-based provisioning, usage-based metering and charge back, along with the freedom to choose user’s own workspace from a service catalog and the entire service enables freedom from desktop management overhead while ensuring the boundaries of data security.

The WaaS offering is made possible through the technologies such as Citrix XenDesktop, Windows Server Hyper-V, application-level virtualisation enabled by Microsoft Application Virtualization (App-V), and management provided by Microsoft System Center.

WaaS can be provided as a hosted on-premise offering within the customer datacentre or on a dedicated infrastructure at a Mahindra Satyam-hosted data centre and, in addition, Mahindra Satyam also offers a flexible financial model, including per desktop, usage-based pricing to alleviate the financial burden on the customer.

To make the transition from traditional desktop environments easier by using pre-defined success criteria, tools, processes and engagement models, Mahindra Satyam has also developed a delivery methodology and to further facilitate the process, Mahindra Satyam has developed the concept of ‘Demo-in-a-Box’ to enable customers to experience workspace virtualisation, which will further reduce the time to install, configure and implement a demo environment.

Mahindra Satyam Infrastructure Management Services senior vice-president Sudhir Nair said Mahindra Satyam is excited to be working with Citrix, Microsoft and Liquidware Labs and evolve its WaaS offering.

"We will be using Citrix XenDesktop for an enriched user experience and flexible design options that best suit individual customer requirements. Mahindra Satyam’s WaaS solution also lays the foundation for an IT Platform Cloud using Microsoft virtualization, orchestration and automation capabilities that can be leveraged for future multi-model cloud solutions to be deployed by enterprises," said Sudhir.