Capgemini UK has been awarded a £10.5 m, three year IT outsourcing contract by Tube Lines, a company that maintains the trains, tracks and stations for London’s Jubilee, Northern and Piccadilly Lines.
As per the new contract, Capgemini becomes the prime IT partner of Tube Lines and will take up the responsibility for all IT support including infrastructure, applications and networks.
The new contract is an extension and expansion of an alliance between the two companies that started in 2005.
Under this contract Capgemini will extend its support for IT applications at Tube Lines, including all core business applications, as well as continuing its existing responsibilities for IT infrastructure and networks.
Capgemini will also provide service desk support for some 2,500 desktop users at Tube Lines.
The majority of work on the contract will be carried out from Tube Lines premises and Capgemini sites in the UK, with additional support from Capgemini centres in India and Poland.
Capgemini will also take up the responsibility for the work of a number of specialist subcontractors including BT Engage, InTechnology and Servo.
The collaboration will include the exploration of cloud computing solutions for certain aspects of IT support at Tube Lines.
